Introduction
Welcome to Plaude. To comply with financial laws and regulations, we collect and store your personal information. This policy outlines how Plaude (“we,” “us,” or “our”) collects, uses, protects, and discloses your information when using our websites, mobile applications, and other online services linked to this Privacy Policy. By using https://plaude.io, you consent to the data practices described in this policy. This Privacy Policy does not apply to non-Plaude companies, such as third-party websites we link to. Please review their privacy policies to understand their practices.

Information Collection
We collect information you voluntarily provide and automatically gather certain details about your device and interactions. We may also collect information from phone calls, emails, identity verification, and public sources. Collected data includes:

Identifying Data: Name, address, date of birth, social security number, government ID, email, citizenship, phone number, employment status, and occupation.
Transaction Data: Banking details, transaction date, amount, sender, recipient, and related financial information.
Online Data: Clicked links, visit duration, device identification, login details, location, cookies, and IP address.
Social Media Data: Likes, comments, and posts.
Marketing Data: Preferences, viewed products and services, and information of potential interest.

If you provide information about others, you confirm you have the authority to do so and allow us to use it per this Privacy Policy.

Use of Information
We use your information to personalize your experience, improve our website, enhance customer service, process transactions, send emails, verify identity, prevent fraud, conduct research, target ads, and comply with legal obligations.

As a domestic and international business, your data may be stored and processed in countries with different data protection laws. We take steps to ensure your personal information is securely handled in compliance with applicable laws.

Information Sharing
We share data with employees, partners, service providers, and legal entities as required. We do not sell, trade, or transfer Personally Identifiable Information (PII) to external parties without your consent, except with trusted partners who assist in website operation, business functions, or customer service, provided they maintain confidentiality. Non-PII may be shared for marketing or advertising purposes.

You can opt out of certain targeted ads by completing our complaint form or adjusting privacy settings on your mobile device. Opting out of marketing content does not affect transactional or service-related messages.

Data Security
We implement security measures, including secure servers, firewalls, encryption, and access controls, to protect against data breaches and unauthorized access.

Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to enhance user experience. You can disable cookies via browser settings. See our Cookie Policy for more details.

Compliance with Laws
Privacy practices may vary by country to reflect local laws. We disclose personal data as legally required and retain information only within compliance periods under applicable laws. Additional rights may apply under state laws like the California Consumer Privacy Act (CCPA).

Minor Privacy
Our services are not intended for individuals under 18, and we request they do not provide information to us.

Changes to Privacy Policy
We may update this policy periodically. The most recent version will be posted on our website with an updated date. If involved in a merger, acquisition, or asset sale, we will provide an updated privacy notice before sharing personal information.

For questions, contact us at hello@plaude.io.